What To Expect
Electricians StockportPremier Local Electricians Where 'Service & Quality' Matter. Whether we’re doing Standard Service work for you at our regular rate or providing Contract Services at a quoted flat fee, you have our pledge of total transparency regarding what we’re charging and why. In keeping with our 5Star Promise, we are local electricians 100% committed to honesty and upfront dealings with our customers.
No hidden chargesWe will communicate our prices upfront and we charge you for the work we do and the materials we use - nothing else. We charge fairly within our quoted rates. If you find yourself charged more than you were told upfront, let us know and we’ll look into it. If we find that you have been overcharged in error, you can be sure that we will reimburse you.
You’re always welcome to ask questionsAsk your technician all the questions you want. Our local electricians care about the people in our communities, so they don’t consider a job complete until the customer understands everything that’s going on. If you have other questions for us, you can always give our office staff a call - they love to hear from our customers.
Enjoy the comfort of a familiar faceIf you’re already in our customer database, we’ll do our best to make sure the same local electrician tends to your needs every time we serve you.
Payment is simpleWe’ve made our payment methods as customer-friendly as possible. You can:
- Pay your technician in cash.
- Pay with a credit/debit card (our technicians carry card machines).
- Pay electronically via BACS.
Our warranty is iron-cladAll of our work is performed by qualified, trusted, local electricians, in strict conformity to our terms & conditions. If any of our work fails within 12 months of your service date, we’ll return to make it right at no additional cost to you. Any parts we use in completing your job are subject to their individual manufacturer’s warranty.
Excellent communication and brilliant job done, would absolutely recommend
A very helpful attitude prevails throughout 5 Star Electrical.
Work is carried out efficiently according to the contract, and the... read more
5Star Electrical, as the name suggests is an outstanding company that checked full installation of electrical works for a... read more