What To Expect
Electricians StockportPremier Local Electricians Where 'Service & Quality' Matter. Whether we’re doing Standard Service work for you at our regular rate or providing Contract Services at a quoted flat fee, you have our pledge of total transparency regarding what we’re charging and why. In keeping with our 5Star Promise, we are local electricians 100% committed to honesty and upfront dealings with our customers.
No hidden chargesWe will communicate our prices upfront and we charge you for the work we do and the materials we use - nothing else. We charge fairly within our quoted rates. If you find yourself charged more than you were told upfront, let us know and we’ll look into it. If we find that you have been overcharged in error, you can be sure that we will reimburse you.
You’re always welcome to ask questionsAsk your technician all the questions you want. Our local electricians care about the people in our communities, so they don’t consider a job complete until the customer understands everything that’s going on. If you have other questions for us, you can always give our office staff a call - they love to hear from our customers.
Enjoy the comfort of a familiar faceIf you’re already in our customer database, we’ll do our best to make sure the same local electrician tends to your needs every time we serve you.
Payment is simpleWe’ve made our payment methods as customer-friendly as possible. You can:
- Pay your technician in cash.
- Pay with a credit/debit card (our technicians carry card machines).
- Pay electronically via BACS.
Our warranty is iron-cladAll of our work is performed by qualified, trusted, local electricians, in strict conformity to our terms & conditions. If any of our work fails within 12 months of your service date, we’ll return to make it right at no additional cost to you. Any parts we use in completing your job are subject to their individual manufacturer’s warranty.
A fantastic company that I have used a few times in the past year. Staff are very professional and... read more
Will definitely be using 5 star electrical again. Staff communication was friendly and professional, really helpful throughout the whole... read more
Great service from Five star all the way through. Prompt with quotes. Even with a few different jobs added.... read more
Very pleased with the ability to diagnose our electrical problem quickly and efficiently. Arrived when they said they would... read more