Customer Feedback (View all »)
Outstanding work done by Michael. His installation was neat, he left the site clean and tidy, and made sure... read moreOutstanding work done by Michael. His installation was neat, he left the site clean and tidy, and made sure that we understood what he'd done and how to use the newly installed equipment. read less
Superb service. We called initially late evening but still got to speak to someone who was helpful and knowledgeable,... read moreSuperb service. We called initially late evening but still got to speak to someone who was helpful and knowledgeable, checking we were safe. Then someone came the very next day and did a great job. They're really friendly, explain everything and tidy up very thoroughly afterwards. We couldn't be more pleased with 5STAR. Big thanks to Daniel and Michael. read less
Was recommended 5Star Electrical by a friend, and Daniel came round to look at what work needed doing (extra... read moreWas recommended 5Star Electrical by a friend, and Daniel came round to look at what work needed doing (extra sockets, ceiling roses and an extractor fan with isolator), and after receiving a quote, the work was then undertaken by Michael, who did a professional job, and was able to adapt when I decided to add an extra socket, and also pop back a few days later to finish the extractor fan due to me needing to get some tiling done in-between. Would definitely recommend. read less
I hired Daniel and 5STAR for a Electrical Installation Condition Report on a property I am currently in the process... read moreI hired Daniel and 5STAR for a Electrical Installation Condition Report on a property I am currently in the process of buying. I was not disappointed, very good, prompt and seamless experience. Daniel called the day after I put the job up, as he said he would. We discussed my requirements and offered his advice regarding what the report would involve from a work perspective and what was included in testing/checks and the final document. He was also very clear and upfront regarding pricing. I provided him with the estate agent details and he contacted them to organise access and did the rest. Took about 10/11 days and the report was back with me, summarising and detailing the findings and included recommendations for required work to be undertaken. I was asked if I wanted a quote for recommended work and that was provided also with no pressure or obligation to use. Got a personal ‘Thank You’ follow up card delivered which was a very nice touch. Thanks to Daniel and team (especially my fellow Geordie) at 5STAR read less
Richard Armstrong
Great customer service delivered by 5Star Electrical. Thank you for such a quick response to a site survey, quotation in... read moreGreat customer service delivered by 5Star Electrical. Thank you for such a quick response to a site survey, quotation in writing the same day followed by Ring security installation the following week. Couldn't be happier with Daniel and Michael who came out to our property.So grateful and great to receive such great customer service, truly 5 Star!!! read less
anniebmakeup .
I contacted 5Star Electrical to ask about installing a Systemline E100 radio/bluetooth ceiling speaker system in my kitchen. A couple... read moreI contacted 5Star Electrical to ask about installing a Systemline E100 radio/bluetooth ceiling speaker system in my kitchen. A couple of weeks later and the place has never sounded better! From start to finish, the guys at 5Star were a genuine pleasure to deal with.
I initially requested a quote for the work. Daniel headed over to have a look at what we were planning and I was immediately impressed by how willing he was to take the time to talk everything through and discuss the various options we'd been considering. Once we'd decided on a plan, a fair price followed promptly. Michael came to do the work with assistance from Daniel at various points in the day. All the way through, the guys were consummate professionals - always on time, always friendly and a pleasure to have working in our house. Everything works a dream and looks great and they did an excellent job of tidying up after the work was done.
I couldn't recommend 5Star more highly. We're thrilled with our new sound system and we even had it done in time for the long weekend! Thanks guys! read less
Daniel and his team have undertaken a number of jobs at our new property. They have always been punctual, friendly... read moreDaniel and his team have undertaken a number of jobs at our new property. They have always been punctual, friendly and have completed all work to a very high standard. I also think their pricing is transperant and fair. I will use 5Star again when the need arises and would not hestitate to recommend them for any domestic electrical work. read less
Daniel Ross
5Star recently rewired our house. From beginning to end they were really helpful and clear. They were really... read more5Star recently rewired our house. From beginning to end they were really helpful and clear. They were really professional and had a high level of attention to detail.
Would definitely recommend. We can now relax in our new house knowing the electrics are safe, with all our plug sockets where we want them! read less
5 Star Electrical provided an excellent service when I called them about a storage heater which had broken down. Their... read more5 Star Electrical provided an excellent service when I called them about a storage heater which had broken down. Their pricing is both reasonable and transparent . Will definitely be using them for other jobs we need doing. Wish I had found them before trying the other companies in the area. Would highly recommend. read less
Kathy Thompson
Super quick service in an emergency! Very knowledgeable and put our minds at rest. Thank you!
Steph Theobold
Great customer service delivered by 5Star Electrical. Thank you for such a quick response to a site survey, quotation in... read moreGreat customer service delivered by 5Star Electrical. Thank you for such a quick response to a site survey, quotation in writing the same day followed by Ring security installation the following week. Couldn't be happier with Daniel and Michael who came out to our property.So grateful and great to receive such great customer service, truly 5 Star!!! read less
anniebmakeup
I contacted 5 Star for an emergency lighting repair in my shop and I am extremely happy I did. ... read moreI contacted 5 Star for an emergency lighting repair in my shop and I am extremely happy I did. The response was very quick and the service was fantastic. Great communication throughout and competitive rates. I have future electrical work to be done and I will certainly be contacting Daniel to do it! read less
David White
