The 5 Star story began in 2009, when it was set up partly to meet the need for great Service & Quality from Electricians. Our founder, Daniel Thomas, had simply heard too many stories of customers being let down or having promises broken by other less reputable firms. It became Daniel’s mission to create a business the local community could trust.
Service and Quality are the cornerstones of the 5 Star service. There is no job too small and no request we will not consider. Whatever the task, we will ensure it is completed to the highest professional standards. Here are some testimonials from customer previously served in Hazel Grove by our local electricians, Daniel & the team at 5Star.
Had these guys to fully re-wire our house. The work was done to a very high standard, which you would expect, but the difference with these guys was the customer service. Always on time, polite and ensure the house was in as tidy as possible position each night, which when you are having a full rewire done isn’t easy! They would be out with the hoovers making sure they cleaned as they went along, they treated my home like it was their home alway taking care to make sure everything was treated with respect. Can not recommend highly enough. Just goes to show that good old fashioned customer service isn’t dead!Ben Smith 12/20/2017
Our Hazel Grove Electricians specialise in all manner of home lighting and power needs, from indoor and outdoor lighting to fuse boxes and Electrical inspections. We can even offer full NICEIC-standard rewiring , or deal with your home emergencies if the power goes out. We can undertake home-buyer electrical testing to make sure your new property is safe. To ensure your business operates 24/7, We also offer fully compliant electrical work for commercial electrics.
Every one of our customers deserves complete peace of mind, which is why all our work is carried out with these five key promises to you in mind:
We ALWAYS use uniformed and punctual tradesmen. We’ll tell you when we will arrive and you can expect all our workers to be in clearly identifiable uniforms and vans.
We ALWAYS use qualified and experienced craftsmen. because we want all of our neighbours to have safe, quality electrical work. You can read some of our previous happy customers’ testimonials here
We will ALWAYS communicate clearly and support you. so we won’t begin work until we are sure you understand exactly what we are doing and why.
We are ALWAYS upfront about pricing and charges. so when we price a job, that quotation is then valid for 3 months.
We ALWAYS give you a 12-month warranty on our work. so you can be certain it is done to the highest possible standards and if something were to go wrong, we’ll be right back to put it right.
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Daniel and his team have undertaken a number of jobs at our new property. They have always been punctual,... read more1/10/2019
Communicated well, arrived speedily and was friendly and professional. Was able to identify our problem promptly and give us... read more1/01/2019
Very responsive to initial call; friendly and helpful on arrival. Job done quickly and with minimum of fuss. Highly recommended.11/16/2018
Super quick service in an emergency! Very knowledgeable and put our minds at rest. Thank you!11/14/2018