The 5 Star Promise

5Star Promise

The 5Star promise stated above is what guides our day-to-day operations at 5Star Electrical, this is our mission:

ALWAYS uniformed and punctual…

We believe that our staff should look as impressive as their qualifications, we have a uniform that every one of our tradesmen wears proudly, as a symbol of dedication to providing a five-star level of electrical work. And not only will your 5Star tradesman look smart when he arrives, he’ll be there when expected in an easily identifiable, clean and professional van, neatly stocked with plenty of equipment and parts. We’ll give you a window of time in which we will arrive, and phone you when we are en route.

ALWAYS qualified and experienced craftsmen…

The Stockport-Cheshire area is our home, and we want all of our neighbours to have safe, quality electrical work. That’s why all of our tradesmen are officially rated electricians, certified with proper credentials ranging from NVQs to city and guilds certifications. Our careful hiring and neighbourly concern have earned us a lot of trust among our customers, and many of them have been kind enough to tell us so. You can read some of their comments here.

ALWAYS clear communication and support…

In addition to regular communication about your appointment, whatever work is required will be explained fully by our local electrician. We won’t begin work until we are sure you understand exactly what we are doing and why. And if you have questions along the way, please ask, we love talking about what we do.

ALWAYS upfront pricing and charges…

5Star local Electricians offer free quotations for all major work. Arrange your quotation today by calling 0161 410 0620 or contact us here. Once we have taken a look at what needs doing, we’ll provide you with a written quotation of the costs associated with your job. We’ll tell you exactly what we will be charging, as well as the various equipment and parts that go into quoting the price. That quotation is then valid for 3 months.

ALWAYS a 12-month warranty on our work…

We are confident in the electrical work our electricians do, but we also feel that we should be willing to back that up with more than just words. That’s why, if anything goes wrong with the work we have done for you within 12 months of your service date, we’re committed to getting there promptly to make it right, at no additional cost to you. Wherever you need us in Cheshire - Stockport, Bramhall, Hazel Grove, Heald Green, Marple, Wilmslow, Cheadle, Poynton or Handforth - we’ll be there for you.

Customer Feedback (View all »)

Daniel Ross Avatar
Daniel Ross

Daniel and his team have undertaken a number of jobs at our new property. They have always been punctual,... read more

NPM 93 Avatar
NPM 93

Communicated well, arrived speedily and was friendly and professional. Was able to identify our problem promptly and give us... read more

Soren Bland Avatar
Soren Bland

Very responsive to initial call; friendly and helpful on arrival. Job done quickly and with minimum of fuss. Highly recommended.

Steph Theobold Avatar
Steph Theobold

Super quick service in an emergency! Very knowledgeable and put our minds at rest. Thank you!