The 5 Star Promise

5Star Promise

The 5Star promise stated above is what guides our day-to-day operations at 5Star Electrical, this is our mission:

ALWAYS uniformed and punctual…

We believe that our staff should look as impressive as their qualifications, we have a uniform that every one of our tradesmen wears proudly, as a symbol of dedication to providing a five-star level of electrical work. And not only will your 5Star tradesman look smart when he arrives, he’ll be there when expected in an easily identifiable, clean and professional van, neatly stocked with plenty of equipment and parts. We’ll give you a window of time in which we will arrive, and phone you when we are en route.

ALWAYS qualified and experienced craftsmen…

The Stockport-Cheshire area is our home, and we want all of our neighbours to have safe, quality electrical work. That’s why all of our tradesmen are officially rated electricians, certified with proper credentials ranging from NVQs to city and guilds certifications. Our careful hiring and neighbourly concern have earned us a lot of trust among our customers, and many of them have been kind enough to tell us so. You can read some of their comments here.

ALWAYS clear communication and support…

In addition to regular communication about your appointment, whatever work is required will be explained fully by our local electrician. We won’t begin work until we are sure you understand exactly what we are doing and why. And if you have questions along the way, please ask, we love talking about what we do.

ALWAYS upfront pricing and charges…

5Star local Electricians offer free quotations for all major work. Arrange your quotation today by calling 0161 410 0620 or contact us here. Once we have taken a look at what needs doing, we’ll provide you with a written quotation of the costs associated with your job. We’ll tell you exactly what we will be charging, as well as the various equipment and parts that go into quoting the price. That quotation is then valid for 3 months.

ALWAYS a 12-month warranty on our work…

We are confident in the electrical work our electricians do, but we also feel that we should be willing to back that up with more than just words. That’s why, if anything goes wrong with the work we have done for you within 12 months of your service date, we’re committed to getting there promptly to make it right, at no additional cost to you. Wherever you need us in Cheshire - Stockport, Bramhall, Hazel Grove, Heald Green, Marple, Wilmslow, Cheadle, Poynton or Handforth - we’ll be there for you.

Customer Feedback (View all »)

anniebmakeup . Avatar
anniebmakeup .

Great customer service delivered by 5Star Electrical. Thank you for such a quick response to a site survey, quotation... read more

Sharon Price Avatar
Sharon Price

True to their name...1st met Dan pre holiday to identify fault, causing trip switch activation. Today met Mike to... read more

Julia Prestbury Avatar
Julia Prestbury

fabulous service from Mike - job done quickly, neatly and service with a smile. Would highly recommend and... read more

G M Avatar

Great service from 5Star. They supported me with a radiator install and were hugely helpful and supportive, providing the... read more